Customer Support

Get answers to common support requests

Our self-help database is available 24 hours a day. It contains common support issues and their solutions.

Click here for answers to frequently asked questions

Having trouble with BibleWorks 6 and 7 on Vista? Click here for information.

Submit a support request

Customer support is free for registered users of BibleWorks. When sending email or faxes, please include your registration number. If you call, please have your registration number on hand. 

Internet: Click here to submit a support request
 
Email: service@bibleworks.com
Voice: +1 (757) 627-7100
9-5 US Eastern Time, Monday-Friday
BW4 users: Please update the number in your manual with this one. 

Talk to other BibleWorks users

As a free service to our users, we run a discussion forum in which you can talk to other BibleWorks users, ask questions, and even make suggestions. Click here to enter the forums.

Training workshops

BibleWorks occasionally runs training workshops. For more information, click here

General computer advice

Many questions that we receive involve general computer questions not specific to BibleWorks. We recommend taking a look at the excellent computer advice found at the following website. A large number of issues handled by BibleWorks technical support can be answered here.

http://support.broderbund.com/techtips.asp

 
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